Getting the ‘router not found’ error when trying to install your Netgear WiFi router using the Nighthawk router app? Don’t sweat it! We are here to help you out. This troubleshooting guide will walk you through various tactics to get rid of the ‘router not found’ error. Let’s take the plunge.
Fixed: Netgear Router Not Found Error
Basic Tip: Make sure that you are using the latest version of Netgear Nighthawk app on your mobile device as older version may create such issues.
1. Connect to Your WiFi Network
First things first, connect your mobile device to a reliable WiFi network. Here are the steps:
- On your mobile device, head over to the Settings > WiFi section.
- Connect to a high-speed network.
- Don’t use a public WiFi network to connect.
- Fill in the network password and hit Connect.
- Once done, tap on the Try Again button from the Nighthawk app.
See if the error has gone away or not. If not, move to the next troubleshooting step.
2. WiFi Off
Chances are that your WiFi router’s WiFi is turned off.
In case you own a Netgear Nighthawk wireless router, press the On/Off button and let the WiFi LED lit up.
On the other hand, if you have an Orbi router, the LED should be solid magenta.
3. Cellular or Mobile Data
Maybe your mobile device is making use of the cellular data to connect to your router. So, if your cellular data limit has finished or is too slow, then the Netgear router app will be unable to find your WiFi router.
Therefore, check the cellular data limit on your smartphone and run a speed test for your network.
4. Device Connectivity
Still getting the router not found error on the Nighthawk app while doing Netgear Nighthawk router login? If so, chances are that your mobile device is connected to another network or access point having the same WiFi network name.
On the off chance if the WiFi from other networking device is on, disable it right away and connect to your WiFi network.
5. Guest Network
Perhaps you are connected to your router’s guest network. Check the network connection once and connect to the main home network. Once done, try again to use the Nighthawk router app to install your WiFi router.
6. Bridge Mode
Nothing worked for you? It means that your WiFi router might be in the bridge mode. This installation mode is not supported by the Netgear Nighthawk. So, you need to disable the bridge mode.
In the event that you are doing the Netgear Nighthawk setup for the very first time, perform a factory reset and try again to install your WiFi router using the Nighthawk app.
If this is not the first-time installation and you enabled the bridge mode and lost internet connection, disable the bridge mode and try using the app again.
Here are the steps to turn off the bridge mode on your Netgear Nighthawk WiFi router:
- Access a web browser on your computer or laptop.
- Type routerlogin.net in the URL bar.
- Hit the Enter key.
- Fill in the username and security key.
- Click on the Log In button.
- The basic home screen will display.
- Head over to the Wireless Bridge section.
- Ensure that the Enable Bridge Mode box is unchecked.
So, these were some of the best troubleshooting ways to resolve the router not found error. Which method worked for you? Let us know in the comments section below.
